• Minimum 1 week before. The earlier you book, the better the train times we can organize for you.
• Minimum 2 people
• Due to regulations by the railway companies, you’ll be only allowed to bring a small backpack of max 5-6 kg with you when heading by train to Aguas  Calientes (with or without overnight stay). Larger luggage can be problematic, resulting in loosing the tour without any right on a refund.
• If you want to book for 3 people or more please use the discount code “MAPI3” during checkout and you’ll get $10 off per person.
• Regarding Machu Picchu Mountain and Huayna Picchu reservations please see “Info” on the left.

Postponement:

Min. 5 days before the start of your tour

-With a new date in mind:

• No fee from us.
• The Ministry of Culture (responsible for Machu Picchu tickets) charges $4.50 per person (for a new travel date in 2022 or later, a new ticket of $45 is required)
• Price difference for new train ticket in case it applies (we do our best to avoid higher prices!)

-Without a new date in mind:

• No fee from us.
• Ministry of Culture does not accept cancellations; you need a new ticket for $45 per person.
• You need to cancel the train ticket to not lose the entire payment. Peru Rail charges a 10% admin. fee ($13-20) for cancellations, the remaining 90% will be used for new tickets.

Cancellation:

Min. 5 days before the start of your tour

• No fee from us.
• Ministry of Culture does not accept cancellations, they charge $45 per person.
• Peru Rail charges 10% admin. fee ($13-20) for cancelling train tickets
• Remaining part of your payment will be refunded within 3 days after the cancellation has been received.

Within 48h-4 days before the start of your tour

• Receive 50% of your payment as travel credit for a future reservation or as a refund

Min 24h before the start of your tour

• Receive 30% of your payment as travel credit for the future reservation or as a refund

• Bring your original passport for the Machu Picchu tour.
• Bring a raincape and adequate clothes according to the weather
• Use sunscreen, repellent, sunglasses and a hat
• Don’t forget your camera and binoculars
• Bring sufficient water and some extra money

• Machu Picchu Mountain and Huayna Picchu option
  • Both are hikes to the mountains that surround the archeological site of Machu Picchu. Please find a detailed comparison here.
  • In case you opt to add one of those two hikes, please contact us first via Whatsapp +51965027736 or info@exploor.pe to help you with the availabilities. The additional entrance fee for either the Machu Picchu Mountain or Huayna Picchu hike is $20. This amount will be added automatically when you choose the preferred option in the dropdown above.
• The seats in the train are chosen by the train company itself; there is no possibility to influence your seat from our side.
• Changes or upgrades are subject to 1.) availability and 2.) an extra charge as stated in our Terms and conditions.

COVID-19 health & safety measures:

• Face masks required for travelers in public areas and in the car
• Face masks required for guides and drivers in public areas
• Hand sanitizer available to travelers and staff
• Social distancing enforced throughout experience
• Gear/equipment sanitized between use
• Transportation vehicles regularly sanitized
• Guides required to regularly wash hands
• Regular temperature checks for staff