This Privacy Policy and Personal Data Protection is intended to inform you how we collect, use, spread and/or disclose the information we obtain through our Platform and other Services. The terms in capital letters that are not defined herein shall have the meaning ascribed to them in our Terms of Use.

This Privacy Policy and Personal Data Protection does not govern the use of any data you provide us when you call, write, or communicate with us in a different way by means of the Services. By using the Services, you agree to comply with the provisions of this Policy.



We collect your personal data and general data (such as terms are defined below):
“Personal Data” is the data that allows us to identify and/or make you identifiable, such as your name, surname, postal address, telephone number, e-mail address, credit or debit card number, location data, among others. You acknowledge and expressly authorize us, by means of  your acceptance of this Privacy Policy and Personal Data Protection, to use and process all the Personal Data you provide us when using the Services, including but not limited to, the Personal Data obtained by:

a.) Registering as a user in our Platform.

b.) Logging in or updating your profile in our Platform on your own or by means of the use of a third access provider (for example, Facebook, Google, among others). By doing this, you authorize each login provider to send us your profile registration data in your service, except for your password.

c.) Participating in contests, raffles, and special offers. In event of this data is to be shared with a third party, we shall notify you at the time of collection. If you do not want your Personal Data to be shared, you can always refuse to participate in raffles, contests or special offers that may be created.

d.) Conducting voluntary surveys, panels and market studies, for which you have given your consent. The Data you provide in response to the questions of the survey, panel or optional market study may be shared, but only in aggregate, with our advertisers and partners.

e.) Browsing our Platform (cookies, IP address, beacons) in order to track the use of the content. More info about the usage of cookies in our Cookies Policy.

This Personal Data shall be stored in our personal data banks, which have the necessary security measures and comply with the highest standards of protection. Likewise, the Personal Data shall only be shared with the Operators and third parties, if applicable, to carry out the management, development and contracting realization of the provided services by the Operators, in accordance with the provisions of the applicable legislation and, in the cases c) and d) above mentioned.

“General Data” refers to information that, by itself, does not allow to identify you (for example, demographic data or visits to the website). We may collect General Data by means of any of the methods above mentioned, as well as automatically by means of the use of industry-standard technologies described below. For example, each time you visit the Services, your IP address, browser, type of equipment and access time can be automatically collected.

“Sensitive Data” refers to all information that you record in our Platform related  to your weight, height, measurements and any other characteristic about your physical appearance or information related to your health that shall help you keep track of your progress in the physical activities that you do with the Operators. By your acceptance of this Privacy Policy and Personal Data Protection, you expressly authorize us to process your Sensitive Data, such as collecting, registering, conserving and, if applicable, transferring Sensitive Data to the Operators in order to track a proper control of the progress of the physical activities that you do, provided you are under a contractual relationship with the Operators.



You acknowledge and agree that the Personal Data and Sensitive Data processing is performed within the framework of the contractual relationship you have entered into with us. Unless otherwise indicated in this article of our Policy, we shall not share your Personal Data and Sensitive Data with any third party without your consent, unless it is necessary for the management, development and contracting realization of the services to the Operators. Your Personal Data or General Data will be used, including but not limited to, in case of:

a.) System Management: We may use your General Data for the purposes of our system management, the assistance in the diagnosis of problems with the servers, the supervision of the performance and the traffic of our systems; as well as collecting demographic data. Occasionally, we shall share dissociated or anonymized General Data with third parties, that is, data  that does not allow the third party to identify or contact you personally.

b.) Communication and Advertising: We shall use your Personal Data to send you from time to time, to your email address and/or by means of  text messages or any other available means, announcements, updates of services, offers; invite you to raffles, contests; send you advertising of us, the Operators and third parties. Also, we can send you, through the same means, surveys about the Operators, the Services received and/or about any other matter of interest to ensure the improvement of your experience. You may request that the sending of surveys or advertising be omitted by means of the email Subject to thereof, you shall receive emails related to the management of the contracting with the Operators, such as confirmations and notices of non-attendance. We shall not be responsible for the emails you receive from the Operators, if you do not want to receive such emails, you shall have to contact the Operators directly.

c.) Service Operators: In case we decide to request the services of third parties in which your Personal Data, Sensitive Data or General Data is involved (for example, data management and storage services), we shall transfer the Personal Data, Sensitive Data  or General Data that is necessary for operators to perform their services. In this case, they are bounded to hold in trust the information to which they have or may have access, including their employees or operators.

d.) Other types of disclosure: Subject to any provision to the contrary, set in this Privacy Policy and Personal Data Protection, we reserve the right, and hereby expressly authorizes us to share your Personal Data or General Data : (1) in response to subpoenas, judicial commands or legal or administrative proceedings of any nature, or to establish, protect or exercise our legal rights or defend ourselves against lawsuits, administrative procedures and research of any nature; (2) if we believe it is necessary to research, prevent or take action regarding potentially illegal activities, fraud, or situations that involve potential threats to the safety of any person or property; (3) if we believe it necessary to research, prevent or take action regarding significant abuse of the Services infrastructure or the Internet in general (such as sending of junk mail (spam), denial of service attacks, or attempts to compromise the information security); (4) with affiliated companies or under common control with us, in which case, we shall require such entities to honor this Privacy Policy and Personal Data Protection; and (5) if we were acquired or merged with another entity, and in the cases of corporate reorganizations, sale of assets or bankruptcy.

e.) Surveys: We can send to your email and/or via text messages or any other available means, surveys about the Services we provide or the services offered by the Operators and/or about any other matter of interest to ensure the improvement of our Services.



We continually strive to provide you with the best Service and for this, we are constantly in search of implementing new technologies and processes to better protect your Personal Data  and General Data:

a.) Security Measures. We will adopt the appropriate security measures to protect against, unauthorized access, alteration, disclosure, loss or destruction of your Personal Data, Sensitive Data, and General Data, under the parameters set in the applicable regulations for the protection of personal data. These mechanisms, include without limitation, internal reviews of: (a) our data collection system; (b) storage and processing practices; (c) the electronic security measures of the platform; and (d) the physical security measures to protect from unauthorized access to our physical and virtual storage spaces of Personal Data,, Sensitive Data, and, General Data. Our employees, operators, and agents who have access to Personal Data, or Sensitive Data, are bound by the duty of confidentiality and the obligations specified in the applicable regulations for the protection of personal data, and their non-compliance may be subject to disciplinary measures, including the dismissal and payment of indemnity, if applicable, for the unauthorized use or disclosure of Personal Data, or Sensitive Data.

b.) Third-party links. We may contain links to third parties that may collect your Personal Data, and General Data. In addition, we may use third parties to provide components to our systems. In any case, third parties may have different privacy policies and the collection practices shall be independent of ours. We: (a) have no responsibility or liability for these policies or actions of third parties; (b) we are not responsible for the privacy practices or the content of such websites; and (c) we make  no warranties or representation about the content, products or services offered on such websites or the security of any Personal or General Data that you may provide them.



We are committed to the protection of the minors’ data, so we encourage parents and guardians to play an active role in the online activities and interests of their children. The Services are not designed for children, nor can they be used by children under 16 years old. We do not knowingly collect Personal Data from minors, and we do not market the Services for children under 16 years old.



You acknowledge that this Privacy Policy and Personal Data Protection is an integral part of our Terms of Use, which regulates the access and use of Reservations and other Services. Our Services and the legislation applicable thereof may change, so we reserve the right to update or modify this Privacy Policy and Personal Data Protection at any time, for this we shall handle to notify you about any variation and requirement of your consent with respect to the new version of the Privacy Policy and Personal Data Protection in case any of the forms of treatment, that you authorize by accepting this Policy, changes. Notwithstanding this, we recommend that you review this Policy from time to time, and especially before providing extra Personal Data. This Policy was updated on the date indicated at the end.



In order to keep your Personal Data and Sensitive Data updated and completed, we would appreciate you communicate with us to take reasonable measures to update or correct it. Likewise, you acknowledge that at any time you can exercise the rights granted by the current regulations for the protection of personal data, including your rights of access, inclusion, rectification, deletion and opposition regarding the Personal Data that you had provided at the time of accessing to our Services, for this, you must send us a notice to the email

Similarly, do not hesitate to contact us if you have any questions about this Privacy Policy and Personal Data Protection.

You can communicate with us in the following way:

Send us a mail at